AROC Director, Australian Health Services Research Institute, University of Wollongong, aroc@uow.edu.au
AROC is the rehabilitation integrated clinical outcomes and benchmarking centre for Australia and New Zealand. AROC operates in the inpatient and ambulatory settings and includes both adult and paediatric rehabilitation sectors. Coverage in the inpatient adult rehabilitation sector is almost 100%, with 289 services participating in data collection and benchmarking. A growing number of adult ambulatory rehabilitation services are also participating. All specialist paediatric rehabilitation services are participating in both the paediatric inpatient and ambulatory benchmarking initiatives.
The primary purpose of AROC is to facilitate improvement in the quality of rehabilitation and thus patient outcomes achieved. Each member of AROC collects the appropriate defined AROC dataset for each and every episode of rehabilitation care provided. The datasets include demographic, clinical, process and outcome data items. AROC receives data describing almost 150,000 episodes of rehabilitation each year. The longitudinal database currently contains 1.5 million records and is thus a rich resource that forms a spine of rehabilitation data available to underpin research in the sector.
Members of AROC receive a suite of benchmarking reports each six months, comparing the outcomes they achieve with the national data. AROC also holds regular quality forums/benchmarking workshops to present data at service level and facilitate the identification and uptake of best practice processes. As well as publishing an Annual Report describing the state of rehabilitation in each country, AROC provides a range of resources for members including decision support tools and best practice case studies.
- Feedback to contributing clinicians
- Shared with clinicians
- Shared with hospital executive
- Shared with consumers
- Shared with medical colleges
- Reported to state/territory health departments
- Reported in annual report
- Reported in other public reports
- Quality improvement/benchmarking workshops: The purpose of these workshops is to examine the benchmarking data, share information and learn from services who are achieving the best outcomes. Service reports: each individual rehabilitation service receives a suite of reports that presents their data and also compares this to aggregated national data.
Planning is underway to introduce a new range of PROMs in future versions of the data collection. A pilot is currently underway.
The AM-CCRQ is an optional rehabilitation specific patient experience survey that is available for members.
Australian Capital Territory
- Calvary John James Hospital
- Canberra Private Hospital
- National Capital Private Hospital
- University of Canberra Hospital
New South Wales
- Alwyn Rehabilitation Hospital
- Arcadia Pittwater Private Hospital
- Armidale Hospital
- Ballina District Hospital
- Balmain Hospital
- Bankstown-Lidcombe Hospital
- Baringa Private Hospital
- Bathurst Base Hospital
- Belmont Hospital
- Berkeley Vale Private Hospital
- Blue Mountains District ANZAC Memorial Hospital
- Bourke Street Health Service Goulburn
- Braeside Hospital
- Brisbane Waters Private Hospital
- Calvary Health Care Sydney Ltd
- Calvary Riverina Hospital
- Camden Hospital
- Campbelltown Private Hospital
- Coffs Harbour Health Campus
- Coledale Hospital
- Concord Repatriation General Hospital
- David Berry Hospital
- Delmar Private Hospital
- Dubbo Private Hospital
- Dudley Private Hospital
- Eastern Suburbs Private Hospital
- Figtree Private Hospital
- Forster Private Hospital
- Gosford Private Hospital
- Goulburn Base Hospital Sub-Acute Rehabilitation
- Greenwich Hospital
- Hirondelle Private Hospital
- HNEkidsRehab
- Holroyd Private Hospital
- Hornsby Ku-ring-gai Hospital
- Hunter Valley Private Hospital
- Hunters Hill Private Hospital
- John Hunter Hospital (Rankin Park)
- John Hunter Hospital (Royal Newcastle)
- Kareena Private Hospital
- Kempsey District Hospital
- Kurri Kurri Hospital
- Lady Davidson Private Hospital
- Lakeview Private Hospital
- Lawrence Hargrave Private Hospital
- Lingard Private Hospital
- Liverpool Hospital
- Lourdes Hospital & Community Health Service
- Maclean District Hospital
- Maitland Private Hospital
- Manly Waters Private Hospital
- Mater Sydney
- Mayo Private Hospital
- Mercy Care Centre
- Mercy Health Service
- Metropolitan Rehabilitation Hospital
- Minchinbury Community Hospital
- Mona Vale Hospital
- Moruya Hospital
- Mt Wilga Private Hospital
- Murwillumbah District Hospital
- Nepean Hospital
- Newcastle Private Hospital
- Nowra Private Hospital
- Orange Health Service
- Port Kembla Hospital
- Port Macquarie Private Hospital
- President Private Hospital
- Prince of Wales Hospital
- Royal Rehab
- Royal Rehab Private Hospital
- RSL LifeCare Therapy & Lifestyle Service
- Ryde Hospital
- Sacred Heart
- Shellharbour Private Hospital
- Shoalhaven District Memorial Hospital
- Southern Highlands Private Hospital
- Springwood
- St George Hospital (NSW)
- St John of God Hawkesbury District Health Service
- St Joseph's Hospital
- St Luke's Hospital
- St Vincent's Private Hospital Lismore
- St Vincent's Private Sydney Rehabilitation
- Sydney Adventist Hospital
- Sydney Children's Hospital
- Tamara Private Rehabilitation
- Tamworth Hospital
- The Children's Hospital at Westmead
- The Hills Private Hospital
- The Sutherland Hospital
- The Sydney Private Hospital
- Toronto Private Hospital
- Wagga Wagga Base Hospital
- War Memorial Hospital, Waverley
- Waratah Private Hospital
- Warners Bay Private Hospital
- Wauchope District Memorial Hospital
- Westmead Hospital
- Westmead Rehabilitation Hospital
- Wingham Community Hospital
- Wolper Jewish Hospital
- Woy Woy Hospital
- Wyong Hospital
Northern Territory
- Alice Springs Hospital
- Darwin Private Hospital
- Katherine Hospital
- Palmerston Regional Hospital
Queensland
- Brighton Subacute Services
- Brisbane Private Hospital
- Buderim Private Hospital
- Cairns Hospital
- Cairns Private Hospital
- Canossa Private Hospital
- Central West Rehabilitation Service
- Eden Private Hospital
- Gold Coast Private Hospital
- Gold Coast University Hospital
- Greenslopes Private Hospital
- Gympie Hospital
- Ipswich Hospital
- John Flynn - Gold Coast Private Hospital
- Logan Hospital
- Mackay Base Hospital
- Mackay Private Hospital
- Maleny Soldiers Memorial Hospital
- Maryborough Base Hospital
- Mater Health Services North QLD Ltd Rehabilitation Service
- Mater Hospital Mackay
- Mater Misericordiae Hospital Rockhampton
- Mater Private Hospital (Brisbane)
- Mater Private Hospital (Redland)
- Mater Private Hospital Springfield
- Nambour Selangor Private Hospital
- Noosa Private Hospital
- Peninsula Private Hospital
- Princess Alexandra Hospital
- Queensland Paediatric Rehabilitation Service (Queensland Children's Hospital)
- Redcliffe Hospital
- Robina Hospital
- Robina Private Hospital
- Rockhampton Base Hospital
- Roma Hospital
- Royal Brisbane & Women's Hospital (inc Rosemount)
- St Andrew's Ipswich Rehabilitation Services
- St Andrew's War Memorial Hospital
- St Stephen's Private Hospital
- St Vincent's Hospital - Toowoomba
- St Vincent's Private Hospital Brisbane
- Sunshine Coast University Hospital
- Sunnybank Private Hospital
- The Pain Centre of Excellence
- The Prince Charles Hospital
- The Southport Private Hospital
- The Townsville Hospital
- Toowoomba Hospital
- Wesley Hospital
South Australia
- Calvary Adelaide Hospital
- Flinders Medical Centre
- Griffith Rehabilitation Hospital
- Memorial Private Hospital
- Modbury Hospital
- Mount Gambier and Districts Health Service
- Noarlunga Community Hospital
- Repatriation General Hospital
- Riverland Regional Health Service
- Royal Adelaide Hospital (Hampstead)
- The Queen Elizabeth Hospital
- Whyalla Hospital
- Women's and Children's Hospital
Tasmania
- Launceston General Hospital
- Mersey Community Hospital
- North West Regional Hospital
- Royal Hobart Hospital
- Calvary - St John's Hospital
- Calvary - St Vincent's Hospital
Victoria
- Albury Wodonga Health (Wodonga Campus)
- Angliss Hospital
- Bairnsdale Regional Health Service
- Barwon Health - McKellar Centre Campus
- Beleura Private Hospital
- Bendigo Health Care Group
- Broadmeadows Hospital
- Brunswick Private Hospital
- Cabrini Brighton Rehabilitation
- Cabrini Elsternwick Rehabilitation
- Cabrini Hopetoun Rehabilitation
- Cabrini Malvern
- Casey Hospital
- Caulfield Hospital
- Dandenong Hospital
- Donvale Rehabilitation Hospital
- Dorset Rehabilitation Centre
- Echuca Regional Health
- Epworth Camberwell
- Epworth Geelong
- Epworth Hawthorn
- Epworth Hospital (Richmond)
- Epworth Rehabilitation Brighton
- Frankston Rehabilitation Unit
- Goulburn Valley Health (Shepparton Campus)
- Holmesglen Private Hospital
- Kingston Centre
- La Trobe Regional Hospital
- Masada Private Hospital
- Melbourne Eastern Rehabilitation
- Murray Valley Private Hospital
- Northeast Health Wangaratta
- North Eastern Rehabilitation Centre
- Peter James Centre
- Rosebud Hospital
- Royal Melbourne Hospital - Royal Park Campus
- Shepparton Private Hospital
- South Eastern Private Hospital
- South West Health Care Warrnambool
- St George's Health Service
- St John of God Berwick Hospital
- St John of God Frankston Rehabilitation Hospital
- St John of God Geelong Hospital
- St John of God Health Care Bendigo
- St John of God Healthcare, Ballarat
- St John of God Hospital (Warrnambool)
- St Vincent's Hospital (Melbourne) Ltd
- St Vincent's Private Hospital Melbourne Ltd
- St Vincent's Private Hospital Werribee
- Sunshine Hospital
- Swan Hill District Health
- Victorian Paediatric Rehabilitation Services
- Victorian Rehabilitation Centre
- Wangaratta Private Hospital
- Werribee Mercy Hospital
- Western District Health Service, Hamilton
- Western Hospital Footscray
- Williamstown Hospital
- Wimmera Health Care Group Horsham
Western Australia
- Albany Hospital
- Armadale Kelmscott Memorial Hospital
- Attadale Rehabilitation Hospital
- Busselton Health Campus
- Fiona Stanley Hospital
- Fremantle Hospital and Health Service
- Glengarry Hospital
- Hollywood Private Hospital
- Joondalup Health Campus
- Mount Hospital
- Northam Hospital Rehabilitation Service
- Osborne Park Hospital
- Peel Health Campus
- Perth Children's Hospital
- Rockingham General Hospital
- Royal Perth Bentley Group (Bentley Site)
- Sir Charles Gairdner Hospital
- South West Health Campus (Bunbury Hospital)
- St John of God Mount Lawley Hospital (Private)
- St John of God Mount Lawley Hospital (Public)
- St John of God Public & Private Hospital Midland
New Zealand
- ABI Rehabilitation Management Ltd (Auckland)
- ABI Rehabilitation Services Wellington Ltd
- Active Plus
- Ashburton Hospital
- Auckland City Hospital
- Auckland Spinal Rehabilitation Unit
- Balclutha Hospital
- Burwood Hospital
- Cornerstone Rehab Ltd
- Dunedin Hospital OPH
- Dunstan Hospital
- Focus on Potential
- Gisborne Hospital
- Gore Hospital
- Greymouth Base Hospital (West Coast DHB)
- Habit Group Ltd (Auckland)
- Hawera Hospital
- Hawkes Bay Regional Hospital
- Healthvision Ltd
- Horowhenua Hospital
- Hutt Hospital Specialist Rehabilitation Service
- ISIS Centre (Wakari) Hospital
- Kenepuru Community Hospital - Capital Coast Rehabilitation
- Laura Fergusson Trust
- Laura Fergusson Trust Inc (Auckland)
- Masterton Hospital - Wairarapa DHB
- Middlemore Hospital Assessment, Treatment & Rehabilitation Unit
- Nelson Hospital ATR Service
- Neuro Rehab Results Ltd
- New Zealand Paediatric Rehabilitation Service
- North Shore Hospital (Waitemata)
- Oamaru Hospital
- Palmerston North Hospital, Rehabilitation (STAR 2)
- ProActive Rehab Ltd
- Pukekohe Hospital
- Rehab Partners Ltd
- Restart Rehab and Associates Ltd
- Rotorua Hospital (Lakes DHB Hospital Specialist Services)
- Southland Hospital Assessment, Treatment & Rehabilitation Service
- Step Ahead Therapy Services Ltd
- Taranaki Base Hospital
- Taupo Hospital (Lakes DHB Hospital Specialist Services)
- Tauranga Hospital
- TBI Health Group Ltd
- Thames Hospital
- Timaru Hospital
- Waikato Older Persons Rehabilitation Service (OPRS)
- Wairau Hospital Nelson Marlborough DHB
- Waitakere Hospital
- Whakatane Hospital
- Whanganui Hospital AT & R Service
- Whangarei Hospital