Person-centred practices are critical for safe, high-quality health care that meets people’s needs, achieving better health outcomes and ensuring better value for health services.
In our latest webinar in the Person-Centred Care in Practice series, Patient Experience and Consumer Partnerships, you will discover how John Fawkner Private Hospital in Victoria approaches consumer partnership and uses it to enhance person-centred care at all levels of the organisation.
Register now to hear from industry experts about everything from practical guidance and implementation to improved patient outcomes through real-life case studies.
There will also be an opportunity to engage in a live Q&A session.
Webinar 2: Patient Experience and Consumer Partnerships
Date: Wednesday, 22 February 2023
Time: 11:00am – 12:00pm AEDT
Panellists:
- Anna Flynn, Director, Partnering with Consumers | ACQSHC
- Vanja Simic, Quality & Risk Manager | John Fawkner Private Hospital
- Anita Hodge, National Patient Reported Experience and Outcomes Manager | Healthscope
- Pauline Brockett, Volunteer Patient Companion | John Fawkner Private Hospital
More information
Visit www.safetyandquality.gov.au/pcc or email partneringwithconsumers@safetyandquality.gov.au.