2022Guide, user guide or guidelines
The user guide supports implementation of the National Safety and Quality Health Service (NSQHS) Standards. The user guide does not contain any new actions, but provides additional, sector-specific guidance for mental health services including:
- Community mental health services provided by Local Hospital Networks
- Mental health units in public and private hospitals
- Standalone mental health public and private hospitals
- Hospital in the home services.
The user guide was developed in close consultation with stakeholders, including consumers, carers and families, who told us what is important to them, as well as service providers who described how they have implemented actions from the NSQHS Standards in their own services.
Spotlight issues
The user guide features a number of spotlight issues. These focus on key safety and quality aspects in the delivery of mental health care, including working with carers, reducing restrictive practices and preventing suicide. The spotlight issues demonstrate how implementing the NSQHS Standards in an integrated way provides a rigorous framework that supports mental health services to address specific safety and quality concerns.
More information
Please contact the Mental Health project team at mentalhealth@safetyandquality.gov.au or visit our web page.