Final report: Engaging patients in communication at transitions of care

Research project undertaken by a consortium from Deakin and Griffith Universities, focuses on engaging patients in communication at transition of care points in acute care services. The project involved a literature review and interviews with key stakeholders across seven hospitals. Stakeholders included nurses, allied health practitioners, doctors, patients, volunteers and family members.

The report examines the key enablers and barriers to engaging patients in communication at transitions of care and describes the tools, processes and strategies identified in research and stakeholder interviews. Essential elements and guiding principles to promote patient engagement in communication with clinicians at transitions of care are also proposed.