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What is included in the User Guide?

The User Guide covers specific NSQHS Standards and Actions that ensure systems for clinical governance and person-centred approaches are in place.

The User Guide is arranged by each relevant NSQHS Standard. Each chapter contains:

  • A brief description of the Standard
  • Information on how the Standard is relevant to health care for people with intellectual disability
  • Important Actions under the Standard for delivering health care for people with intellectual disability
  • Strategies for improvement under these Actions 
  • Resources for health service organisations and clinicians.

The strategies for improvement are evidence-based. They encompass delivering person-centred care, planning for reasonable adjustments, communicating, working collaboratively, building workforce capacity and collecting data.22,24,25,28,29

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