Policies and procedures

The health service organisation has current, comprehensive and effective policies, procedures and protocols that address safety and quality risks. 

Review and amend policies, procedures and protocols to act on safety and quality risks for people with intellectual disability

Review policies, procedures and protocols to incorporate reasonable adjustments, disability inclusion and access strategies. Appropriate policies include clinical governance, data collection, priority consumer groups, complaint processes and communication systems. This should be standard practice in all policy and procedure development efforts.^{2,3,30,31,[46],[47],[48],[49]}

Review compliance with disability legislation, regulation and jurisdictional requirements, and act on findings 

The legal and policy framework for disability and health in Australia includes legislation and regulations at the national, state and territory levels. 

National:

• Disability Discrimination Act 1992 (Cth)
• National Disability Insurance Scheme Act 2013 (Cth) 
• National Health Reform Agreement – Schedule F: Interfaces between Health, Disability and Aged Care Systems 
• The Applied Principles and Tables of Support to Determine the Responsibilities of the NDIS and other Service Systems
• Health Policy Priorities under Australia’s Disability Strategy 2021–2031.

States and territories: 

• NSW Health Disability Inclusion Action Plans 
• Inclusive Victoria: state disability plan (2022–2026) 
• Queensland Health Department of Health Disability Service Plan 2022–2024 
• Western Australian Department of Health Disability Access and Inclusion Plan 
• Accessible Island: Tasmania’s Disability Framework for Action 2018–2021 
• Northern Territory Disability strategy and action plan 
• South Australian Department for Health and Wellbeing’s Disability Access and Inclusion Plan 2020–2024 
• ACT Disability Health Strategy 2024–2033 
• Canberra Health Services Disability Action and Inclusion Plan 2022–2025.