Cultural safety training: Analysis of national survey results and literature review

The NSQHS Standards include six specific actions to improve safety, quality and experience of care for Aboriginal and Torres Strait Islander peoples. The User Guide for Aboriginal and Torres Strait Islander Health provides further information for health service organisations to implement the six actions. The Commission undertakes to continually improve the evidence base and resources which inform these actions and to support health service organisations to implement the actions. This report contributes to the implementation of the Aboriginal and Torres Strait Islander Action 1.21 of the NSQHS Standards, the health service organisation has strategies to improve the cultural awareness and cultural competency of the workforce to meet the needs of its Aboriginal and Torres Strait Islander patients.

This report explores the available literature on cultural safety training delivered by health service organisations and the attributes of high-quality cultural safety training programs. The review includes a detailed analysis of the survey results collected from health service organisations regarding their cultural safety training programs. The report concludes with recommendations to improve cultural safety training delivered by health service organisations for their staff.