Windows into Safety and Quality in Health Care 2010

In 2008 and 2009, the Commission published Windows into Safety and Quality in Health Care which offers a broad review of safety and quality issues in a number of areas.

This report, Windows into Safety and Quality in Health Care 2010, builds upon these previous reports and offers insight into a range of healthcare safety and quality matters in a number of settings and from various perspectives. For the first time, we are including a perspective on services for Aboriginal and Torres Strait Islander peoples.

The Windows into Safety and Quality in Health Care 2010 report also highlights learning from the experiences of patients, recognising and responding to clinical deterioration, National Safety and Quality Health Service Standards and their future role, and examines improved reporting for safety.

Chapters in this report include:

• Improving safety and quality by learning from the experience of patients
• Addressing antibiotic resistance
• Safe and high quality health care for Aboriginal and Torres Strait Islander peoples: A perspective from the Kanyini Vascular Collaboration
• Recognising and responding to clinical deterioration
• Changing practice through improving clinical handover
• Accreditation, change and improved quality of patient care
• Preventing falls in older people
• Improving medication safety
• Reporting for safety: Use of hospital data to monitor and improve patient safety