Frequently asked questions help explain the Partnering with Consumers Standard and the related changes accompanying the second edition of the NSQHS Standards.
Information about the Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard and supporting resources for clinicians.
Open disclosure involves the open discussion of incidents that result in harm to a patient while receiving health care. Commonly asked questions about this process are answered below.
Responses have been prepared to frequently asked questions (FAQs) to support auditing and other aspects of implementation of the National Hand Hygiene Initiative (NHHI).
Please let us know if you have further questions to include.
The Commission has developed a range of resources to help improve the safety and quality of health care for people with cognitive impairment or at risk of delirium.
The Australian Charter of Healthcare Rights is for everyone. We are endeavouring to provide translations of the Charter in many community languages. Currently the Charter is available in 29 languages in a printable A4 poster format.
The Safety and Quality Advice Centre (the Advice Centre) provides support to health service organisations, assessors and accrediting agencies on the implementation of Safety and Quality Standards and accreditation assessment requirements under the Australian Health Service Safety and Quality (AHSSQA) Scheme.
The Commission has developed resources to assist health service organisations align their patient safety and quality improvement programs using the framework of the National Safety and Quality Health Service (NSQHS) Standards.
These FAQs answer some common questions about the Comprehensive Care Standard, and more generally what comprehensive care means in the Australian health system.
A number of resources have been identified which are relevant to the Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard.
This form is for complaints about the Commission. It is not for complaints about experiences with health service providers.
Digital mental health service providers have a responsibility to the community for continuous improvement of the safety and quality of their services, and ensuring that they are person centred, safe and effective.