What is partnering with consumers?

Partnering with consumers occurs when the health system, health service organisations and clinicians work in collaboration with consumers, with the aim of improving patient experience and outcomes.

Partnering with consumers recognises:

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Why is surgical prophylaxis a focus area of improvement?

The Therapeutic Goods Administration (TGA) has launched a web hub to help consumers and health professionals find information on transvaginal (urogynaecological) surgical mesh.

List of Phase 2 Advisory Committee members (2019-2020)

The role of the Advisory Committee is to provide high level guidance and advice on the deliverables of the project and provide a point of liaison between the Commission and peer groups.  

Mental Health Program

Within the Commission’s remit, the focus of the program is on safety and quality in the delivery of health services to people with lived experience of mental health issues. This applies both to services:

On this page are links to a range of tools and resources to support health service organisations to deliver comprehensive care

Organisational requirements to support the delivery of comprehensive care

Seven key attributes common in high-performing person-centred healthcare organisations have been identified. Collectively, the seven attributes provide an ideal organisational model for supporting consistent and excellent person-centred care.