This issue includes items on aged care, communication, satisfaction, hospital accreditation, diagnostic error, COVID-19, and more.

Also covered are the latest issues of BMJ Quality & Safety,  Milbank Quarterly, and BMJ Leader along with early online papers from BMJ Quality & Safety and International Journal for Quality in Health Care and the latest from the NSW Agency for Clinical Innovation (ACI), the UK’s NICE and the USA’s AHRQ.

This document outlines some changes made to MedicineInsight as part of the transition from NPS MedicineWise to the Commission, along with the actions required by reconsenting practices and participating general practitioners to continue involvement in the program.

GPs at participating MedicineInsight practices who would like the practice clinical activity reports to identify them by name must complete this consent form and return it to the Commission via medicineinsight@safetyandquality.gov.au.

Information sheet for General Practice staff taking part in MedicineInsight providing important information about privacy.

An independent Privacy Impact Assessment (PIA) was undertaken by NPS MedicineWise, the former custodians of MedicineInsight, to evaluate the program's approach to privacy, security and confidentiality. Its findings are presented in this report.

All practices participating in MedicineInsight must display this poster in their waiting room and provide patients with an information sheet if they request more information. A version of this poster in landscape orientation is also available for digital display screens.

Each practice participating in MedicineInsight must display the printed MedicineInsight poster in their waiting room or display this digital version on practice media devices.

A three page information sheet to help healthcare consumers understand the MedicineInsight program.

Available in English, easy English, Arabic, Chinese (simplified), Chinese (traditional), Croatian, Farsi, Greek, Italian, Korean, Macedonian, Spanish, Turkish, and Vietnamese.

Patients wishing to opt out of the MedicineInsight program must complete this form and return it to their GP or practice reception.