Shared decision making resources for consumers

There are things you can do to get the most out of your health care and ensure that your goals and preferences are known.

Top tips for consumers to get the most out of their healthcare

Tips and resources to help you get the most out of your health care

Question builder

Use this tool when preparing for your medical appointment to make sure you ask everything you want to know

Patient decision aids

The Ottawa Personal Decision Guide and Ottawa Personal Decision Guide for Two can help people identify their decision making needs, plan the next steps and track their progress

Ask Share Know

Learn what to ask your doctor so that you understand your test and treatment options and can be involved in decisions about your health

Finding your way

Finding your way is a shared decision making model that was created by mob, for mob. It reflects a holistic approach to health and wellbeing, includes family and other cultural factors, and highlights the non-linear approach Aboriginal people often take to health decision making. The model and resources are available for download from the Agency for Clinical Innovation.

When it comes to your health care, you should decide what is important to you and make your healthcare providers aware of your goals, values and preferences.

What you should consider when deciding on healthcare goals with your healthcare provider

Identifying goals of care – actions for consumers

Tips to help you set healthcare goals, and what you can do to make sure your healthcare team understands your goals

Comprehensive Care - Element 2: Identifying goals of care - Tips for patients and consumers

2019

Fact sheet or brochure

Easy English Goals of care

An easy-to-read version of the tips to help you set and communicate your healthcare goals

Goals of Care - Easy English

2019

Fact sheet or brochure

The second edition of the Australian Charter of Healthcare Rights outlines what you can expect from your health care, including access, safety, respect, partnership, information, privacy and giving feedback.

Australian Charter of Healthcare Rights

View the Australian Charter of Healthcare Rights, and who you can contact to raise any concerns

Information and resources about the Australian Charter of Healthcare Rights

Understand what you or someone you care for can expect when receiving health care