Partnering with Consumers Case Study: Riverland General Hospital and Riverland Mallee Coorong Local Health Network
This case study is one of eight, designed to assist other organisations working to embed person-centred care. It highlights the person-centred approaches and strategies that Riverland General Hospital and Riverland Mallee Coorong Local Health Network uses to partner with consumers.
The Riverland Mallee Coorong LHN serves a large rural and regional area of South Australia. Since the original case study in 2018, Riverland General Hospital has had a significant shift in governance structures. It moved from being part of the Country Health SA LHN to becoming the Riverland Mallee Coorong LHN. The governing board and key committees now comprise local community members, which has led to better engagement with consumers and local communities. As a rural and regional health service, the LHN has also focused on supporting continuity of care for patients and enhancing recruitment and retention of its workforce.
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