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This guide to the Hip Fracture Clinical Care Standard (2023) explains what each quality statement means for consumers, and what you can do to have an active role in your own care.

My Healthcare Rights - flyer for consumers

2022

Fact sheet or brochure

A quick-reference guide for consumers to understanding your healthcare rights. This flyer can be printed and folded down to a brochure.

NSQHS Standards - Involving consumers in governance, design and performance-monitoring activities

2020

Fact sheet or brochure

The purpose of this fact sheet is to describe how day procedure services can enhance consumers’ involvement in governance, design and performance-monitoring activities.

Health Literacy for Consumers - Infographic

2015

Poster or graphic

An infographic for consumers about health literacy.

Communicating with your healthcare provider when you are in hospital - An information sheet for consumers

2016

Fact sheet or brochure

Information sheet for consumers outlining the importance of effective communication with healthcare providers at transitions of care.

Information on end-of-life care for consumers

The Commission has prepared an information sheet about how care should be provided to people at the end of life in hospitals. It provides patients, family members, carers and consumers with useful information.

Action 2.10

Communication that supports effective partnerships

Action 6.03

Partnering with consumers

Action 5.03

Partnering with consumers

Action 2.07

Sharing decisions and planning care

Shared decision making resources for consumers

Being actively involved in your health care and working in partnership with your healthcare providers can help ensure that you get the care that is right for you.

Action 3.04

Partnering with consumers

Information for consumers - Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard

The Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard describes the care you should expect to receive to support the safe and appropriate use of psychotropic medicines.

Health literacy

Health service organisations communicate with consumers in a way that supports effective partnerships.

On the Radar Issue 626

2023

Newsletter

This issue includes items on antimicrobial resistance, patient safety, partnering with consumers, healthcare worker well-being, opioids, falls, leadership, COVID-19 and more.

Also covered are the latest issues of Australian Prescriber and The Joint Commission Journal on Quality & Patient Safety along with early online papers from BMJ Quality & Safety.

On the Radar Issue 595

2023

Newsletter

This issue includes items on advance care planning, digital health, partnering with consumers, primary care prescribing, COIVD-19 and more.

Also covered are recent issues of Public Health Research & Practice and Healthcare Policy and early online papers from BMJ Quality & Safety and the International Journal for Quality in Health Care along with the latest from the UK’s NICE and NIHR.