Systems are in place to support clinicians to deliver comprehensive care.
Systems are in place to support and promote prevention and control of infections, improve antimicrobial stewardship and support appropriate, safe and sustainable use of infection prevention and control resources.
Leaders of a health service organisation describe, implement and monitor systems to reduce the occurrence of medication incidents, and improve the safety and quality of medicines use. The workforce uses these systems.
Leaders of a health service organisation have a responsibility to the community for continuous improvement of the safety and quality of their services, and ensuring that they are patient centred, safe and effective.
Planning for comprehensive care
Seven key attributes common in high-performing person-centred healthcare organisations have been identified. Collectively, the seven attributes provide an ideal organisational model for supporting consistent and excellent person-centred care.
The Commission has developed resources to help you talk to you healthcare provider about what is important to you, your treatment options, and to help you share decisions about your care.
The Commission has undertaken four environmental scans to consider the content and quality of consumer information about cataract surgery, tonsillectomy in children, heavy menstrual bleeding, and birth options.
The Commission has developed range of resources describing the attributes of high-performing person-centred healthcare organisations.
Collaboration and teamwork
The Australian Commission on Safety and Quality in Health Care has developed resources for health services to support implementation of the National Clinical Trials Governance Framework.
Developing the comprehensive care plan
Communicating critical information
Leaders of a health service organisation establish and maintain systems and processes to support clinicians to deliver comprehensive care, and establish and maintain systems to prevent and manage specific risks of harm to patients during the delivery of health care. The workforce uses the systems to deliver comprehensive care and manage risk.
Escalating care
These frequently asked questions provide background on implementation of the National Safety and Quality Mental Health Standards for Community Managed Organisations (NSQMHCMO Standards).
The National Safety and Quality Digital Mental Health (NSQDMH) Standards aim to improve the quality of digital mental health service provision, and to protect service users and their support people from harm.
Medication review
The primary aims of the National Safety and Quality Health Service (NSQHS) Standards are to protect the public from harm and to improve the quality of health service provision. Implementation is mandated in all hospitals, day procedure services and public dental services across Australia. When used in assessment they provide a quality assurance mechanism that tests whether relevant systems are in place to ensure that expected standards of safety and quality are met.