The Escalation Mapping Template (EMT) is a quality improvement tool to assess the efficacy of health service providers’ systems to recognise and respond to deterioration in a person’s mental state.

• Access the online version of the EMT

The Excel version of the EMT can be downloaded below.

This issue includes items on COVID-19, the new Antimicrobial Stewardship Clinical Care Standard, National Safety and Quality Primary Healthcare Standards, hospital worker behaviour, patient perceptions and more.

Also covered are the latest issues of BMJ Quality & Safety, International Journal for Quality in Health Care, Journal of Patient Safety, and Healthcare Policy, along with the latest online papers from BMJ Quality & Safety and the latest from the UK’s NICE and NIHR and the USA’s ARHQ.

This resource provides guidance for organisations developing policies, procedures and protocols for preventing, screening, assessing, treating, monitoring and documenting pressure injuries.

The purpose of this fact sheet is to describe how day procedure services can enhance consumers’ involvement in governance, design and performance-monitoring activities.

This issue includes items on COVID-19, aged care, clinical variation, safe selection and storage of medications, telehealth for cancer care, telediagnosis, electronic medication systems, double-checking and medication administration errors, accreditation, paediatric hospice and palliative care, Staphylococcus aureus (SAB) and more

The purpose of this fact sheet is to provide guidance to health service organisations when establishing processes to accurately identify and record Aboriginal and/or Torres Strait Islander status.

The purpose of this policy is to outline the requirements for accrediting agencies in relation to managing and preventing conflicts of interest.

The purpose of this tool is to allow cancer services to review the uptake of clinical governance roles and responsibilities by their medical oncologists, haematologists, nurses, pharmacists and managers working in its cancer care areas.

Clinical governance is a shared responsibility to ensure all patients receive the best care. Pharmacists, members of the treating team and managers share the common goal of optimising patient care. Pharmacists share accountability for the care delivered, the equitable use of resources and building a positive workplace culture. Pharmacists are ideally placed and skilled to minimise the risk to patients when reviewing, compounding and/or dispensing anticancer medicines.

Clinical governance is a shared responsibility to ensure all patients receive the best care. Nurses, other members of the treating team and managers share the common goal of optimising patient care. Nurses share accountability for the care delivered, the equitable use of resources and building a positive workplace culture.

Clinical governance is a shared responsibility to ensure all patients receive the best care. Medical oncologists, haematologists, other members of the treating team and managers share the common goal of optimising patient care. Medical oncologists and haematologists share accountability for the care delivered, the equitable use of resources and building a positive workplace culture.

Clinical governance is a shared responsibility to ensure all patients receive the best care. Managers, clinician and other members of the treating team share the common goal of optimising patient care. Managers share accountability for the care delivered, the equitable use of resources and building a positive workplace culture.

The purpose of this guide is to provide clinicians with evidence-based strategies to support them to understand and fulfil their roles and responsibilities. It combines information from a range of existing guides and resources, including the National Safety and Quality Health Service Standards User Guide for Medication Management in Cancer Care.

This User Guide describes best practice strategies under each of the 28 specific actions to support organisations to deliver effective medication management in cancer services.

The purpose of this fact sheet is to help cancer patients, their families, carers or volunteers understand what to expect from a health service providing people with medications for cancer.

This fact sheet highlights specific conditions that impact on health service organisations and which have recently been updated and appear in the Policy - Application for approval under the Australian Health Service Safety and Quality Accreditation (AHSSQA) Scheme to conduct accreditations of health service organisations using the Scheme’s standards.

The fact sheet is designed to support health service organisations to use PICMoRS.