Your rights
As a patient or consumer that uses the Australian healthcare system, you have rights.
A right to access safe care. A right to be involved in decisions about your care. A right to be informed about things that will have an impact on your health. A right to speak up and provide feedback about the care you receive.
Explore our information on healthcare rights and learn more about how to get the most out of your care.
Giving feedback and making complaints
Information to guide you through the feedback and complaints process if you have concerns or problems with care.
Read moreMaking informed choices
Informed consent is a process that ensures you understand the benefits and risks of a test or procedure.
Read moreUnderstanding your healthcare rights
The Charter of Healthcare Rights describes the rights that you or someone you care for can expect when receiving health care.
Read moreWhat happens when things go wrong
Open disclosure is the process that helps you understand what happened when something went wrong.
Read more