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2022
Guide, user guide or guidelines

This guide provides practical strategies to help digital mental health service providers develop current, comprehensive and effective policies, procedures and protocols that cover safety and quality risks and compliance with legislation and regulations.

2022
Guide, user guide or guidelines

This guide explains how digital mental health service providers should prepare for and manage clinical and technical incidents and use an open disclosure process to communicate with service users about unexpected poor health outcomes or harm.

2022
Guide, user guide or guidelines

This guide explains how digital mental health service providers should implement a charter of service users rights.

2022
Guide, user guide or guidelines

This guide provides practical guidance on how to implement the NSQDMH Standards actions relating to safeguarding privacy including developing a privacy policy, undertaking a privacy impact assessment and managing data. 

2022
Publication, report or update

The Commission has developed the National Safety and Quality Mental Health Standards for Community Managed Organisations (NSQMHCMO) in consultation with consumers, families and carers, community managed organisations, peak bodies, healthcare providers, professional bodies, Primary Health Networks, funders and other representatives of the sector.

The NSQMHCMO Standards for were released on 23 November 2022.

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