Person-centred care is particularly important among vulnerable or disadvantaged populations, such as the young, elderly, disabled or mentally ill; those from culturally and linguistically diverse backgrounds, or rural and remote areas; and Aboriginal and Torres Strait Islander peoples.

Communication and organisational culture

Effective communication between healthcare staff and patients and between staff members can support safe, person-centred care.

Information on how to submit your questions and feedback to the Commission for the NGPA Scheme.

Summary of accreditation outcomes and lessons learnt from the assessment of general practices to the RACGP Standards for general practices (5th edition) and the RACGP Standards for point-of-care testing (5th edition).

What is being done to ensure on-site assessments are conducted safely?

Before entering a general practice, assessors must have:

General practices or accrediting agencies on behalf of a general practice may submit a request using the links below.

As at 1 January 2023 the following organisations are approved to assess general practices to the RACGP Standards for general practices (5th edition) and the RACGP Standards for point-of-care testing (5th edition).

Advisories

Overview

Assessments under the NGPA Scheme are conducted by an accrediting agency approved by the Commission. Once a general practice has entered a contractual arrangement with an accrediting agency of their choice, the assessment process will involve:

Requirements for administration of radiopharmaceuticals for nuclear medicine imaging procedures and transvaginal and transrectal ultrasound procedures