To succeed, a person-centred approach should also address the staff experience, because the staff's ability and inclination to care effectively for patients is compromised if they do not feel cared for themselves.
To evaluate person-centred care, it is important to assess performance from both an organisation and patient viewpoint.
2022
Publication, report or update
This report provides the findings and lessons learned from the pilot study for a national retrospective medical record review examining clinical records of patients with sepsis and suspected sepsis in Australia.
Australia has a strong commitment to a healthcare system that is based on partnerships with consumers.
Network members receive our newsletter Person-Centred Care Insights to support and inspire their efforts. It’s a great way to keep up to date with innovative initiatives and projects, new resources as well as with research and publications.
About
The series is aimed at health service managers, clinicians, patient experience managers, consumer engagement staff, academics, and consumer representatives.
2022
Newsletter
This issue includes items on Infection Prevention and Control Week, antibiotic review, antimicrobial stewardship, diagnosis and diagnostic safety, patient safety, depression, anxiety and suicide risk in children, adolescents and young people, COVID-19 and more.
2022
Presentation
This presentation provides an overview of the content of the NSQHS Preventing and Controlling Infections Standard and the resources the Commission has developed to help health service organisations meet the requirements of the Standard. You can use it to help others in your organisation understand the importance of infection prevention and control for patient safety and for their safety.
2022
Newsletter
This issue includes items on antimicrobial stewardship in private hospitals, patient safety, zero harm, burnout, emotional exhaustion, regulation, disability, mental health, peripheral intravenous catheters (PIVCs), continuous improvement, digital health and more.
2022
Newsletter
This issue includes items on the consultation for the review of Aged Care Quality Standards, polypharmacy and deprescribing, nurse staffing, COVID-19 and more.
Also covered are the latest issues of the Journal of Patient Safety and BMJ Leader Quality & Safety and early online papers from BMJ Quality & Safety and the International Journal for Quality in Health Care and the latest from the UK’s NICE and NIHR and the USA’s AHRQ.