The purpose of this guide is to provide information for health service organisations to help them improve the quality of care and health outcomes for Aboriginal and Torres Strait Islander people based on the National Safety and Quality Health Service Standards.
The purpose of this guide is to assist health service organisations to align their patient safety and quality improvement programs using the framework of the NSQHS Standards (second edition).
The purpose of this fact sheet is to identify the clinical governance roles and responsibilities of managers and clinician managers.
Seven attributes of high-performing person-centred healthcare organisations were identified during this review.
Report summarises research and policy (1976-2012) that address patient‐clinician communication.