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NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 7: Ideas for day procedure services on engaging with consumers

2015

Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 5: Preparing written information for consumers that is clear, understandable and easy to use

2015

Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 3: Training for partnerships with consumers

2015

Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 2: Getting started with partnerships with consumers

2014

Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 6: How to gather feedback from consumers about patient information publications

2015

Fact sheet or brochure

Clinical Governance Framework: Partnering with consumers

Roles and responsibilities for this component of the Clinical Governance Framework relate to the way in which patients and consumers are involved in partnerships in their own care, and in organisational design and governance.

Case Study 3: Partnering with consumers in a Queensland delirium prevention program

2024

Fact sheet or brochure

This case study is one of four, designed to align with the Partnering with Consumers: A guide for consumers. It focuses on the evidence-based Eat Walk Engage program, that aims to improve outcomes for older people at risk of more serious hospital complications (such as delirium).

Partnering with consumers in organisational design and governance

Consumers are partners in the design and governance of the organisation.

Partnering with Consumers Case Study: Illawarra Shoalhaven Local Health District

2021

Fact sheet or brochure

This case study is one of eight, designed to assist other organisations working to embed person-centred care. It highlights the person-centred approaches and strategies that the Illawarra Shoalhaven Local Health District uses to partner with consumers.

Partnering with Consumers Case Study: South Western Sydney Local Health District

2021

Fact sheet or brochure

This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that the South Western Sydney Local Health District uses to partner with consumers.

Partnering with Consumers Case Study: Western Health

2021

Fact sheet or brochure

Partnering with Consumers Case Study: St Vincent’s Private Hospitals, Brisbane and Northside

2021

Fact sheet or brochure

This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that St Vincent’s Private Hospitals, Brisbane and Northside, use to partner with consumers.

Partnering with Consumers Case Study: Riverland General Hospital and Riverland Mallee Coorong Local Health Network

2021

Fact sheet or brochure

This case study is one of eight, designed to assist other organisations working to embed person-centred care. It highlights the person-centred approaches and strategies that Riverland General Hospital and Riverland Mallee Coorong Local Health Network uses to partner with consumers.

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Partnering with Consumers Case Study: Alpine Health

2021

Fact sheet or brochure

This case study is one of eight, designed to assist other organisations working to embed person-centred care. It highlights the person-centred approaches and strategies that Alpine Health uses to partner with consumers.

For consumers

The Commission has developed information, tools and resources to help support consumers engagement with, and understanding of, safe and high-quality health care.

Partnering with Consumers Case Study: Royal Prince Alfred Hospital and Sydney Local Health District

2021

Fact sheet or brochure

This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that the Royal Prince Alfred Hospital and Sydney Local Health District uses to partner with consumers.

Partnering with Consumers Case Study: John Fawkner Private Hospital

2021

Fact sheet or brochure

This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that John Fawkner Private Hospital uses to partner with consumers.

Partnering with consumers in the NSQHS Standards

Partnering with Consumers was introduced in the first edition of the NSQHS Standards and has been expanded in the second edition.

Partnering with Consumers Standard

Digital mental health service providers develop, implement and maintain systems to partner with service users and their support people. These partnerships relate to the planning, design, delivery, measurement, review and evaluation of digital mental health services. The workforce uses these systems to partner with service users and their support people.

Consumer Fact Sheet 3: Partnering with consumers

2018

Fact sheet or brochure

The purpose of this fact sheet is to provide consumers with a general summary of the Partnering with Consumers Standard.