Incident management
An incident is an event or circumstance that resulted, or could have resulted, in unintended or unnecessary harm to a patient or consumer; or a complaint, loss or damage.
The Commission is now operating in accordance with the Caretaker ConventionsExternal link pending the outcome of the 2025 federal election.
An incident is an event or circumstance that resulted, or could have resulted, in unintended or unnecessary harm to a patient or consumer; or a complaint, loss or damage.
Latest Annual Report
The 2023 CARAlert annual report was released in May 2024 and reveals the latest data on critical antimicrobial resistances (CARs) in Australia.
The Osteoarthritis of the Knee Clinical Care Standard provides guidance to clinicians and healthcare service managers on how to diagnose and treat knee osteoarthritis.
The Commission is committed to supporting the provision of safe and high-quality end-of-life care. Work in progress includes:
The national list of 16 HACs was developed through a comprehensive process that included:
The following organisations have endorsed the Clinical Care Standard:
Mapping variation is an invaluable tool for understanding how our healthcare system is providing care. Maps of variation in care, derived from information routinely gathered by the health system, show how healthcare use differs across the country and raise important questions about why