Consumers want to be more informed and more involved in making decisions about their health care. There is good evidence that shared decision making can improve satisfaction with care and leads to better-quality decisions.

Open disclosure principles, elements and process

Open disclosure – what to expect if you experience harm during health care?

This is a short fact sheet about open disclosure and healthcare rights.

There are currently no requests for tenders.

Audit and Risk Committee

In 2009 Health Ministers endorsed the World Health Organization Surgical Safety Checklist. This checklist should be used as patient/procedure matching protocol for surgery.

Web Content Accessibility

Collaboration with the Independent Hospital Pricing Authority

The JWP was tasked with providing advice to the Commission and IHPA on: