The Commission and the Independent Health and Aged Care Pricing Authority (IHACPA) have established a Joint Working Party (JWP) to consider potential approaches to pricing for safety and quality in public hospital services in Australia.
The Commission has developed a national set of practice-level indicators of safety and quality for primary health care.
The core hospital-based outcome indicators (CHBOIs) contain a range of mortality indicators which have been developed to enhance safety and quality reporting and feedback.
Australia’s national Clinical Quality Registries (CQRs) make a unique contribution to the Australian health system. They collect, analyse and report information about the care and outcomes being delivered by health service organisations, and serve as a fundamental driver of ongoing improvements in the safety and quality of the care provided to Australian consumers.
Outcome: By completing Step 3.4 you will be able to develop ideas for translating AHPEQS results into actions that support quality and safety improvement in your services
Outcome: By completing Step 3.3, you will have decided how to present and report AHPEQS results, the purpose of the different types of reports, who you will present them to and how often.
Outcome: By completing Step 3.2, you will have an analysis strategy for the raw AHPEQS data you will receive from patients.
Outcome: By completing Step 2.7 you will be able to develop a set of practical tasks which need to be completed to automate the processes of getting the survey to a patient and getting it back. This task list will help to determine the initial and ongoing costs and human resources required for administering the survey.
Outcome
By completing Step 2.6, you will have a set of principles and actions to ensure you protect patients’ privacy and use their information ethically when collecting, analysing and reporting AHPEQS results.
Outcome: By completing Step 2.5, you will have decided the mode of administration of the survey and how you will present it to patients, as well as what you might need to do to accommodate the needs of different patient groups.
Outcome: By completing Step 2.4, you will have decided whether and why you would like to adapt some aspect of AHPEQS, and you will understand the implications of doing this.
Outcome: By completing Step 2.3, you will have a plan for how often you will administer surveys to your sample or population of patients, and when you will administer the survey in relation to each person’s discharge. These timing decisions will need to support your objectives for using AHPEQS. For example, if you plan to report to your board or other regular meetings, your reporting cycle will affect your surveying and analysis cycle.
Outcome: By completing Step 2.2, you will have a ‘sampling frame’ for your full implementation. This is separate to any sampling frame for pilots. It is the population of patients you would like to include in your regular surveys when you have fully implemented AHPEQS. This means deciding what types of patients will be eligible for the survey, what proportion of these patients you will invite to answer the survey, and the minimum number of completed responses you will require before you can draw valid conclusions from (or report) the data.
Outcome: By completing Step 2.1, you will have an overview of how you will establish routine use of AHPEQS in a way that suits the circumstances and resources of the organisation. A rollout strategy should outline the intended phases of implementation and a rationale for this. It needs to consider the need for cultural, technological, process and reporting changes to ensure the successful administration and use of the AHPEQS survey and results.