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About this Guide

The Commission has developed the National Safety and Quality Primary and Community Healthcare Standards Guide for Healthcare Services (the Guide) to provide support for healthcare services implementing the Primary and Community Healthcare Standards. It includes practical guidance and examples of evidence that can be used to implement the actions in a way that is appropriate to the healthcare service.

The Commission may develop context-specific user guides where additional guidance is required due to the specific context of some healthcare services (for example, for healthcare services located in rural or remote areas or healthcare services providing disability services). The user guides may assist healthcare services to improve the safety and quality of care they provide by using the Primary and Community Healthcare Standards as a framework for improvement. 

The Guide is general in nature and is not intended as a profession-specific resource. Additional resources and supports may also be available from your local Primary Health Network, consumer groups or professional organisations such as the Australian Dental Association.

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