How to use this Guide
Every effort has been made to ensure this Guide is relevant to the broad range of primary and community healthcare services operating in Australia.
The suggested key tasks and examples of evidence are not mandatory or exhaustive. Healthcare services will need to select and adapt strategies to suit their individual contexts. A healthcare service can implement alternative strategies specific to its scope of services, location, consumer needs, the risk profile of its patient population and its priorities for improvement.
The type and comprehensiveness of evidence used is dependent on each healthcare service context and the content and complexity of the policies and processes will likely depend on the size of the healthcare service. For example, a sole provider may have a simple document to describe its processes whereas a large healthcare service may require a more comprehensive documentation of protocols or processes.
Disclaimer
A controlled version of the Guide is available online as a web document. Downloaded and hardcopies are uncontrolled. Please check the Commission’s website regularly for updates to content and resources.