The Commission has developed a range of tools and resources to help health service organisations deliver comprehensive care in alignment with the Comprehensive Care Standard.
To support a shared understanding of the Comprehensive Care Standard, the Commission has developed a conceptual model describing the key organisational requirements for supporting the delivery of comprehensive care in health services.
Understanding the characteristics of organisations that deliver excellent person-centred care can help guide improvement across the healthcare system.
The Heavy Menstrual Bleeding Clinical Care Standard (2024) is endorsed by several key professional and consumer organisations.
The Commission has developed a range of resources for consumers, clinicians and health service organisations to support improvements in health literacy.
Top Tips for Safe Health Care is designed to help consumers, their families, carers and other support people get the most out of their health care.
Question Builder is a free online tool to help you think about the questions you might like to ask your doctor, and to prepare for questions they may ask you when you go to an appointment.
The Heavy Menstrual Bleeding Clinical Care Standard (2024) aims to improve the quality of care for women with heavy menstrual bleeding and ensure that they can make an informed choice from the range of treatments suitable to their individual situation, including less invasive options where appropriate.
Knee osteoarthritis affects 1.2 million Australians and has a high burden on people living with this chronic condition, and on the healthcare system.
The Osteoarthritis of the Knee Clinical Care Standard provides guidance to clinicians and healthcare services on managing knee osteoarthritis. The revised standard was released on 15 August 2024.
The Commission has prepared an information sheet about how care should be provided to people at the end of life in hospitals. It provides patients, family members, carers and consumers with useful information.
There are many different tools and resources that can help consumers and healthcare professionals share decisions together.
The Commission has developed a number of videos and webinars on shared decision making.
Shared decision making involves discussion and collaboration between a consumer and their healthcare provider. It is about bringing together the consumer's values, goals and preferences with the best available evidence about benefits, risks and uncertainties of treatment, in order to reach the most appropriate healthcare decisions for that person.
Ensuring that patients who deteriorate receive appropriate and timely care is a key safety and quality challenge. The Commission has introduced a range of systems to better manage recognition of and response to acute physiological deterioration.