Person-centred care must recognise and respect individual needs, beliefs and culture. Understanding the diversity of consumers seen in your organisation can help you design systems that support staff to better meet their needs.
The principles of person-centred care can help to support patient safety. The communication, culture and systems within healthcare organisations all play a role in fostering patient safety.
Embedding a person-centred approach throughout a healthcare organisation requires the involvement of all staff across various aspects of the patient journey.
Staff wellbeing and teamwork can help to support effective person-centred care. Research shows that patient experiences are better when healthcare staff feel they have a good working environment, low emotional exhaustion, and support from their coworkers and managers.
Evaluation and monitoring are critical aspects of any performance improvement. Evaluation should be conducted to identify areas of need, and ongoing monitoring should measure improvement and assist in the maintenance of standards.
Person-centred care is a way of supporting greater involvement of consumers in health care, which in turn creates better health outcomes. Over the past two decades, person-centred care has become internationally recognised as a dimension of delivering high-quality health care.
Connect with us for the best in person-centred care.
The Network brings together people from Australia and beyond with a shared interest in strengthening the delivery of person-centred care, through peer support and shared learning.
The Commission is hosting a series of free online webinars to highlight the importance of person-centred care for consumers, organisations and healthcare professionals. The webinars will promote successful projects or initiatives that demonstrate practical examples of person-centred care.
The Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard provides guidance to clinicians, healthcare services and consumers on the safe and appropriate use of psychotropic medicines.
This national standard was released by the Commission on 9 May 2024.
Developed by consumers for consumers, the Guide explains how to strengthen consumer partnerships at all levels of the health system to support person-centred care and drive positive change.
