This issue includes items on maternal morbidity, the Patient-Reported Indicator Surveys, opioid stewardship, airway management, patient experiences and patient belongings, low back pain, COVID-19, and more.

Also covered are the latest issues of The Joint Commission on Quality and Patient Safety and Australian Health Review along with early online papers from BMJ Quality & Safety and the latest from the UK’s NICE and NIHR and the USA’s AHRQ.

Read the latest edition of Person-centred Care Insights. Discover a rich array of resources empowering person-centred care: our robust Resource Hub, innovative initiatives, new support materials, ongoing research projects, and the latest expert publications.

This fact sheet explains some actions for consumers and/or their carers take to help keep safe while using insulin. Insulins are available in different strengths and formulations or presentations with medicine names that look and sound similar. Consumers need to ‘stop, think and check’ that they have the right brand of insulin in the right strength before administering.

This factsheet highlights best practise dispensing to support safe and quality use of insulin, within the context of active ingredient prescribing. Safe and quality use of insulins requires clear information transfer from initial prescribing to the dispensing label, to ensure safe use by consumers and/or their carers.

This resource provides insights into the new National Safety and Quality Cosmetic Surgery Standards and outlines key reforms.

The Cosmetic Surgery Standards were released on 14 December 2023.

This issue includes items on patient and consumer engagement, social and emotional wellbeing, COVID-19 and more.

Also covered are the latest issues of BMJ Quality & Safety, The Joint Commission Journal on Quality and Patient Safety, Milbank Quarterly, and the Journal of Patient Safety and Risk Management and early online papers from BMJ Quality & Safety and International Journal for Quality in Health Care along with the latest from the UK’s NICE and the USA’s AHRQ.

On this page are resources about the Illawarra Shoalhaven Local Health District’s Patient information Portal (PiP) and PiP process, which are used to improve the quality of written consumer health information.

Australia is taking part in a ground-breaking international study into community-based health care that will explore the outcomes, experiences and satisfaction of patients who are treated in GP practices.

Released 15 August 2023