Patient safety as part of person-centred care
The principles of person-centred care can help to support patient safety. The communication, culture and systems within healthcare organisations all play a role in fostering patient safety.
Communication and organisational culture
Effective communication between healthcare staff and patients and between staff members can support safe, person-centred care.
Communicating for safety resource portal
A Commission portal to resources supporting the implementation of the Communicating for Safety Standard
Patient safety culture
Information and a toolkit to assess your organisations’ patient safety culture
Safety fundamentals for person-centred communicationExternal link
Resources from the NSW Clinical Excellence Commission on supporting patient safety through person-centred communication
Systems
Various systems and processes within healthcare organisations are key areas for patient safety.
Shared transfer of careExternal link
Primary Health Tasmania’s Shared Transfer of Care program sets the standard for transfers of care by promoting a shared approach between organisations, service providers, communities and consumers
Patient safety leadership walkroundsExternal link
A tool for effective clinical rounds developed by the US Institute for Healthcare Improvement
Safety in e-health
Commission work on e-health safety