The purpose of this document is to provide practical guidance for managers and clinicians responsible for credentialing, and for determining and managing a clinician’s scope of clinical practice. This guide supports but does not replace or supersede state, territory or organisational policies, by-laws or rules on credentialing.

Delivering comprehensive care is delivered when conditions support the healthcare workforce to provide person-centred value-based care.

This issue includes items on COVID-19, the new Understanding My Healthcare Rights resources to support the Australian Charter of Healthcare Rights, clinical decision support systems and more.

Also covered are the latest issues of BMJ Quality & Safety, the Journal of Primary Health, the Journal of Health Services Research & Policy and Pediatric Quality & Safety, along with the latest online papers from BMJ Quality & Safety and International Journal for Quality in Health Care and the latest from the UK’s NICE.

This guide assists authorised state and territory users to use the CARAlert web portal including review and export of jurisdictional data.

This guide assists authorised confirming laboratory users to submit, review and export data via the CARAlert web portal.

This infographic describes the steps for consumers to help set health care goals.

This resource lists upcoming live events. All times listed are in Australian Eastern Daylight Time (AEDT).

This document provides a brief professional biography of each presenter.

Understanding My Healthcare Rights: a summary booklet - accessible version