NHHI HHCApp - frequently asked questions and instructions

The HHCApp has a number of department types and healthcare worker groups that are pre-set in the system. These are known as parent departments and parent healthcare worker groups.

Individual health service organisations can further delineate parent department types and healthcare worker groups by creating child department types and healthcare workers groups to reflect local arrangements. For example, an organisation may choose to split the parent healthcare worker group Allied Health into three local child healthcare worker groups: physiotherapists, podiatrists, and exercise physiologists.

Creating a child department type or a child healthcare worker group effectively creates a second level of local categorisation which may assist in reporting local hand hygiene compliance rates and identifying specific healthcare worker groups or settings that could benefit from targeted education.

Current reports in the HHCApp will enable you to report by parent department types and parent healthcare worker groups or child - parent department types and child healthcare worker groups. It is not possible to run reports that mix both parent and child department types or parent and child healthcare worker groups, as this will cause double counting of the data.

The HHCApp will automatically calculate your required moments for the National Audit period based on the number of acute beds that you enter.

You might want to review:

• National Hand Hygiene Initiative - Audit Requirements web page on guidelines for submission of data for specific settings
• Guidelines for Data Submission regarding eligible departments for auditing.

When you log into the HHCApp, click on the Organisation > Details tab, you will now see:

1. The bed number field has been replaced if you are a dental facility (now number of chairs) or day procedure service (number of procedures per year). If your organisation is an acute hospital, the number of beds field will still exist
2. A new required moments field is visible and auto calculated based on the bed number/number of chairs/number of procedures per year input by the organisation.

Please see below answers to some common questions on this topic:

What is an acute bed?

An acute (inpatient) bed is a bed designated for occupancy by a patient who has been admitted for acute care.

My hospital also has dental chairs/and or does outpatient dialysis/haematology, what do I record?

If it is an acute hospital, then only record the acute bed number and disregard the chair number or procedure volume.

My hospital is a mental health facility, what do I record?

If your organisation does not have any acute mental health beds, then these beds should not be included in the bed numbers recorded in the HHCApp.

The NHHI has set up automatic user tidy up rules in HHCApp to best manage the volume of users in the system.

The role of auditor will be removed if you:

• Have old session data (collected more than 2 years ago) AND
• Username was created more than 1 year ago AND
• Your last log in was more than 2 years ago OR you have never logged in 

Your login will be deleted if you:

• Have NO data AND 
• Username was created more than 1 year ago AND 
• Your last log in was more than 2years ago OR you have never logged in

If you have been affected by this, please contact the hand hygiene lead for your organisation for assistance. If you are the organisation lead, please contact your jurisdictional lead. If your jurisdictional lead is unable to assist, then contact the NHHI Helpdesk.

This webinar provides information Region and Group Administrators on how to use the National Hand Hygiene Initiative (NHHI) Hand Hygiene Compliance Application (HHCApp) including how to manage auditors and hand hygiene compliance audit data for your organisation.

This webinar is suitable as orientation training for recently appointed Region and Group Administrators, as well as reference material for current Region and Group Administrators who want to learn more about the functionality of the NHHI HHCApp.