This page lists a number of organisations who may be able to advise or support you if you have a question about your healthcare rights.
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The Commission has developed a number of videos and webinars on shared decision making.
Healthcare rights and informed consent
The quality statements below describe the expected standard for key components of care in the COPD Clinical Care Standard.
Comprehensive care at the end of life
Evaluation and monitoring are critical aspects of any performance improvement. Evaluation should be conducted to identify areas of need, and ongoing monitoring should measure improvement and assist in the maintenance of standards.
In 2019 the Commission's Board agreed to a new strategic intent for the period 2020 - 2025.
Embedding a person-centred approach throughout a healthcare organisation requires the involvement of all staff across various aspects of the patient journey.
Healthcare services implement systems and processes to maximise safe, high-quality care and minimise clinical safety risks.
The Commission has developed resources to assist health service organisations align their patient safety and quality improvement programs using the framework of the National Safety and Quality Health Service (NSQHS) Standards.
Organisation-wide systems are used to support and promote safety for procuring, supplying, storing, compounding, manufacturing, prescribing, dispensing, administering and monitoring the effects of medicines.
The standard contains eight quality statements that describe the health care that people of all ages with cognitive disability or impairment should receive to ensure the safe and appropriate use of psychotropic medicines.
Please follow this link for a copy of the 2021 Preventing and Controlling Infections Standard.
For information on transitioning from 2017 Preventing and Controlling Healthcare-Associated Infection Standard to 2021 Preventing and Controlling Infections Standard, please follow this link to the fact sheet.
The Charter has been adapted to suit specific audiences and purposes. Use the resources on this page to support implementation of the Charter or to help people understand and use the Charter.
The Commission has developed an online education module on shared decision-making that focuses on communicating risk.
Organisation-wide systems are used to support and promote detection and recognition of acute deterioration, and the response to patients whose condition acutely deteriorates. These systems are consistent with the National Consensus Statement: Essential elements for recognising and responding to acute physiological deterioration, the National Consensus Statement: Essential elements for safe and high-quality end-of-life care, the National Consensus Statement: Essential elements for recognising and responding to deterioration in a person’s mental state, the National consensus statement: essential elements for safe and high-quality paediatric end-of-life care, and the Delirium Clinical Care Standard.
Organisation-wide governance and quality improvement systems are used to ensure safe and high-quality care of patients’ own blood, and to ensure that blood product requirements are met.
Systems are in place for effective and coordinated communication that supports the delivery of continuous and safe care for patients.